April 16, 2025 – Global – Spotify, the world’s leading music streaming service, is currently experiencing significant outages, with users across the globe reporting issues accessing both the app and website.
📉 Surge in User Complaints
Reports began surfacing around 8:00 AM ET, with Downdetector logging over 21,000 incidents in the UK alone. Users are encountering problems ranging from the app not loading to playback failures. TechRadarSpotify Community+19to5Mac+1
🎧 Spotify’s Official Response
Acknowledging the disruption, Spotify’s support team stated, “We’re seeing reports from users that the app isn’t loading properly or that they’re experiencing playback issues. Others report that they’re having issues accessing the Support site. This seems to happen both on mobile and desktop devices.”
🌐 Global Impact
The outage appears to be widespread, affecting users in multiple regions. Downdetector’s data indicates a significant spike in reports from various countries, underscoring the global nature of the issue.
💡 What Users Can Do
While Spotify’s technical team works to resolve the problem, users are advised to:
- Stay Updated: Monitor Spotify’s official channels and support pages for real-time updates.
- Avoid Repeated Login Attempts: Continuous login attempts may exacerbate the issue.
- Check Alternative Platforms: Utilize other music streaming services temporarily.